Shipping policy

We currently offer shipping to addresses within the United Kingdom only.

International shipping is not currently available, but we hope to offer worldwide shipping in the future.

Processing Your Order

Each order is carefully packed and prepared before being sent out. We aim to dispatch orders as soon as possible, usually within 2–3 working days of receiving your order.

During particularly busy periods, dispatch may take a little longer. If there are any unexpected delays with your order, we will do our best to keep you informed.

Delivery

Orders are sent from the UK using Royal Mail.

Once your order has been dispatched, delivery times will depend on the service selected and your location. As a rough guide, UK orders should usually arrive within 2–5 working days after dispatch.

Please keep in mind that these are estimated delivery times and are not guaranteed. Royal Mail delays can occasionally happen and are outside of our control.

Shipping Costs

Shipping costs are calculated based on the delivery option and destination of your order.

You will always be shown the available shipping costs before completing your purchase, so there shouldn't be any surprise postage costs at checkout.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please get in touch with us at support@whomples.com and we'll be happy to look into it for you.

Please note that once an order has been handed over to Royal Mail, delivery times are outside of our control. However, we'll always do our best to help resolve any delivery issues.

Damaged Orders

Our prints are carefully packaged to help protect them during transit. If your order arrives damaged, please contact us at support@whomples.com as soon as possible and include photographs of the packaging and the damaged item.

Please read our Return and Refund Policy for more information.

Changes to Your Delivery Address

Please make sure your delivery address is correct before completing your order.

If you notice an error in your address after placing your order, please contact us at support@whomples.com as soon as possible. While we cannot guarantee that we will be able to change the address before dispatch, we'll do our best to help.

If an order is returned to us because an incorrect or incomplete address was provided, please contact us so we can arrange the next steps.