Got a question that hasn’t been answered in our FAQs below? Having a problem with your order? Or simply fancy saying hello? Whatever it is, we’d love to hear from you!
Frequently asked questions
Are the artworks hand-drawn by a real artist?
Yes! In a world of ever-growing AI art, it can be tricky to tell what’s real and what’s not. I can assure you that every piece is hand-illustrated by me, from the initial idea right through to the finished artwork. Every print starts with a little bit of my own creativity, time and love.
Are the prints eco-friendly and sustainably produced?
Yes! My prints are produced on Perlino Cotton paper, which is FSC® certified and made with recycled and cotton fibres. It’s also fully recyclable! I always look to reuse materials where i can.
I want to create art that celebrates little woodland worlds, so it feels only right to do my best to look after the real ones too.
How are the prints packaged and delivered?
Your print will be tucked safely into an acid-free plastic sleeve or glassine sleeve, with a thick backing board to keep it supported and protected.
It will then be sent in a sturdy flat mailer box, so your artwork arrives looking exactly as it left me — rather than looking like it’s been on its own little adventure through the postal system.
How much is shipping and what are the delivery times?
Shipping costs vary depending on where your order is being sent. Shipping is not included in the displayed price of the print, but you’ll always see the full delivery cost before completing your purchase!
Orders are shipped from the UK. Delivery times will vary by location, but as a rough guide, UK orders should arrive within around 2–3 working days after dispatch. Unfortunately, we do not ship internationally yet.
What happens if my print arrives damaged?
If your print arrives damaged, please get in touch as soon as possible with your order number and a few photos of the damage and packaging. I’ll take a look and work with you to get things sorted.
For more details, please see the returns, refunds and exchanges policy.